This Sales Policy governs the sale of tickets for fundraising events and products offered by The Floozie Foundation (“the Foundation”) to support our charitable mission. By purchasing tickets or products, customers agree to the terms set forth below.
2.1 Availability
Tickets for events are sold on a first-come, first-served basis and are subject to availability.
Ticket sales may be limited to a maximum number per customer to ensure broad access.
2.2 Purchase and Payment
Tickets must be paid for at the time of order via accepted payment methods (credit/debit cards, PayPal, or other methods as indicated).
Tickets will not be reserved without payment.
2.3 Delivery of Tickets
Tickets may be delivered electronically via email or physically by mail, depending on the event.
For mailed tickets, standard shipping timelines apply (see Section 5: Shipping Policy).
2.4 Refund and Transfer Policy
All ticket sales are final.
No refunds will be issued unless the Foundation cancels the event.
Ticket transfers are permitted; however, it is the buyer’s responsibility to notify the Foundation of any changes at least 48 hours before the event.
2.5 Cancelled Events
In the event of a cancellation, the Foundation will offer a full refund or the option to donate the ticket value as a charitable contribution.
3.1 Availability
Products are offered for sale to support fundraising and may include apparel, merchandise, and other promotional items.
Availability is not guaranteed and may be subject to change without notice.
3.2 Purchase and Payment
Products must be paid for at the time of order using accepted payment methods.
Orders are processed only after payment is confirmed.
3.3 Refund and Exchange Policy
Due to the charitable nature of the sales, all product sales are final.
Exchanges may be granted for defective or damaged items only, subject to availability.
Requests for exchanges must be made within 14 days of receipt.
All prices are listed in Australian dollars unless otherwise indicated.
Prices for tickets and products are subject to change without notice.
Sales tax, if applicable, will be added at checkout.
5.1 Shipping Methods
The Foundation ships products and physical tickets via Australia Post.
Shipping options and rates will be presented at checkout where applicable.
5.2 Processing Time
Orders are typically processed within 3–5 business days.
Processing times may be longer during high-volume periods (e.g., major fundraising events).
5.3 Shipping Timeframes
Domestic shipping generally takes 5–7 business days after processing.
The Foundation is not responsible for delays caused by carriers or weather conditions.
5.4 Shipping Costs
Customers are responsible for all shipping costs unless otherwise specified (e.g., “Free Shipping” promotions).
5.5 Shipping Confirmation and Tracking
A shipping confirmation and tracking number (where applicable) will be emailed to the customer once the order has shipped.
5.6 Lost or Damaged Items
If an order arrives damaged or is lost in transit, customers must contact the Foundation within 7 days of expected receipt for assistance.
5.7 International Shipping
At this time, The Floozie Foundation ships only within Australia unless explicitly stated otherwise.
For any questions about ticket or product sales, please contact us at:
Email: hello@flooziefoundation.org
Phone: 0414 996825
We aim to respond to all inquiries within 2 business days.
